Quality Management

• The best possible treatment for all our patients according to the highest medical standards and the use of the most advanced diagnostics
• Compliance with legal requirements for quality assurance
• Binding definition of roles and associated responsibilities
• Transparency of processes and results
• Strong safety culture
• Evidence of a functioning quality management system
• Continuous improvement of our services

Quality management at Evang. Kliniken Essen-Mitte is a company-wide task. Our goal is to ensure and continuously improve the quality of our services for the benefit of our patients and employees—and furthermore: to minimize risks with the objective of achieving the highest possible patient safety and the efficient use of available resources. This is only possible through the active participation and cooperation of all staff members.

Good quality is the result of the planned and managed interaction of all processes and those involved. The ability of hospital staff to respond appropriately to the needs of patients and the environment contributes to the continuous improvement of quality.